Question by : shaw internet modem concerns/issues. VANCOUVER. B,C?
given that november last year iv had concerns with my world wide web cutting out i soon realized it was my modem resetting its self i have shaw internet iv talked to then on a monthly basis they check on there end the connection issues are clear and open but do discover the modem “fluttering” they have sent many techs to the house all they do is plug in there calculator box and read signals are okay and leave. given that i noticed this problem a year ago ive had the modem switched numerous occasions (listed beneath) all new ones and various tends to make all come up withe the identical problem of resetting then selves. please leave me any information you could know about this issue it actually sucks and gets annoying when trying to play xbox or surf net/msn.
swap out: i had 4 motorola surfboards (blue ones), then two smc wireless cable modems, then back to an additional morotola surfboard.
final month i upgraded from extreme 15mb to broadband 50 so they gave me another new but this time docsis three. cable modem produced by smc.
yet another note i would like to add, how do i test my net connection before i would just go to speed test.net or other web sites and it worked but if i do that now with the 50 package it comes up with only ten-20mb down speed when it would be 50+ or at least 40-45mb i was told theres another way i have to test due to the fact its a docsis 3. but i cant figure out how.
PLEASE Help ALL Information IS APRECIATED
Finest answer:
Answer by Brian
The SMC employed by Shaw appears to reset beneath heavy load (torrents , lots of connections, not the maximum speed), even if it is in Bridge mode.
I found it worse when the SMC was acting as a router, so I asked Shaw to alter it to Bridge mode, and used my personal router instead.
In my torrent client I had to minimize the max peerst o decrease the number of resets. (about 60 peers total permits issues to run for days without having reset, usually a single a week, rather of multiple resets per day)
There could be some thing else affecting your specific setup, my old Motorola modem did not reset really usually, possibly as soon as every 6+ months
Note: in my speed test results I do get 45 megabit to 49 megabit on typical, on a speed test server in the very same city, it does drop down in speed going to other Cities.
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